Votes
0
Product:
Character Creator 3
Version:
3.04
Status:
Assigned
Issue 5879
Instalod export merged uv doesnt work on custom character
I was trying to export one character as a merged uv mesh with instalod
it goes everytime till 75% it "eats" all the memory of my pc and crashes

i also tried without the spring hair. still the same

(i had purchased the content that required export license)
OS: Windows 10
Attachment:
  • Screenshot (43).png
  •  5
  •  818
Submitted byahingel
1
COMMENTS (5)
Jbowdoin
yes I  am having the same problem I sent a spout ticket  witch directed me here. 
from my personal testing it appears to be a combination of of props and clothing that messes it up. 

for example if I try to export a nude character with a sword in a sheath then crash 
if a take the shirt of the characters main out fit then it works but she need a shirt 

the guy on the support ticket also kept freezing at 75%
Attachment:
  • ScreenShot_20191006125648.png
ahingel
also i couldnt export it from iclone as alembic or fbx 
check this out too 

thank you
Feedback Tracker Admin
Hi ahingel,

We already reproduce the issue that you reported, and pass the defect to our AP team.
We will try to fix this issue as soon as possible.
Thanks for your reply!

Calvin
Reallusion.
ahingel
Private Comment
Feedback Tracker Admin
Hi ahingel,

Thanks for your feedback!
Can you provide your computer hardware information?
You can use Dxdiag, and save the information as txt format then attach it in your next comment.
Also please provide this project that will causing crash issue on your computer, if the project size is larger than 10MB, you can upload to cloud service such as Google Drive, OneDrive..., then attach the download link in your next comment.
You can set comment as Private Comment if you want to keep it private!
Your help is highly appreciated!

Calvin
Reallusion.
1