Votes
2
Product:
3DXchange 7
Version:
7.0
Status:
Assigned
Issue 3383
Importing file will either crash or memory error
Hi,

I already patched the EXE so it can handle 4Gb, without it, most of the items will not import.

With the following 2 files, I will get an error about unknown file after a while
Here are 2 files. 1 = 450 Mb and 1 = 1.2 Gb

the 450 Mb will give an out of memory error after a while, and the 1.2 Gb will give an unknown file
after a while
See: http://forum.reallusion.com/331163/Decimator-help?PageIndex=3 for the image.


https://drive.google.com/open?id=0B2XB-3Qi0qcJdThJYm9TcU5KMFk

https://drive.google.com/open?id=0B2XB-3Qi0qcJTlM3Uko4d292RkU
OS: Windows 10
  •  5
  •  1661
BugPipeline (Export/Import)
Submitted bypka4916
1
COMMENTS (5)
R Ham 
Here you finally get the DAZ Genesis figures to import reliably, and now I find out your file size limitation makes it almost impossible. If you can't fix this, you shouldn't tell people you can import.
pka4916 
Thank you.
Will there be a 64 bit version in the future?
Feedback Tracker Admin 
Hi, pka4916,

After our testing, we think it was because the memory limitation of a 32-bit application, the file size of your fbx is too large for 3DXchange 7.

Although the 3DXchange can use up to 4GB memory now, but the actual memory used for a fbx loaded in 3DXchange is much larger than it's file size, which reached the memory bounding when loading your fbx.

The possible workaround is to decrease the fbx file size first, and load them in 3DXchange one by one.

Reallusion
pka4916 
Your welcome.
Looking forward if it can be fixed or not..  My guess it's because it's 32 bit..  but I could be wrong.
Feedback Tracker Admin 
Thank you for your feedback.

I have downloaded your files from google drive.

Reallusion
1