Image layer imports rotated and can't be rotated manually

Votes
0

Product:
Character Creator 3

Version:
3.3

Status:
Active

Issue 7060

Image layer imports rotated and can't be rotated manually

I right click an image in my Explorer and drag it into my scene then select to create an ImageLayer.

Since all the money I spent on CC, Headshot and SkinGen still don't allow me to use a side view image to adjust my face to look correct it seems this is the only way to load in a side view image to work with but for some reason my image always rotate to face down, even when the source image has the subject looking to the left or when I edit the image to rotate it 90 degrees clockwise from looking to the left to looking up. Why do you rotate the source image like that???

Based on the youTube video I watched I should be able to just hit E and then rotate the ImageLayer but that only seems to work for the image plane which is not what I am looking. I am looking for the image overlay option, not the "place it in your scene and play around with it for 40 minutes till it's in the right place in the 3D scene until you move your camera ever so little" option.

It seems ImageLayers cannot be rotated, only scaled and moved and yet it rotates the contents for some strange reason. Why?

So how do I get a side view image loaded? Why are you rotating the image to point face down no matter what I rotate the source image to? Why? How? ...and why? But mostly "How?" !

I have spent a small fortune on Reallusion software and to date I have not been able to do anything at all with it because it always fails with something small yet important that there just doesn't seem to be a solution for.

Why do my eyeballs turn out black rather than white? Just uninstall and reinstall CC to fix the problem.
Why can't I reinstall CC? I have reinstalled it too many times and must remove my (only) PC from the list of (1) PC(s) it is installed on and then I can activate it again
WARNING: Unregister your (one and only) PC to reinstall CC but you are only allowed to reinstall it onto the same PC so many times before you have to pay for more seats to install it onto the same PC it was installed on just 2 seconds ago!!!

Now I try to import a side view image and I can't have it look to the side. Is the solution also going to be "Just uninstall CC and reinstall it but be aware that you might have to buy more seats to reinstall the software"?

Why can't I just import the image and rotate it? Why??? I am baffled by the inability to just rotate something...! :O

OS: Windows 10

Attachment:

CCImagePlane.jpg

Suggestion

Submitted bymybadstudios 2020/07/26 00:03:52

COMMENTS (3)

mybadstudios 2020/08/25 21:24:46

Still getting the same error with the rotated image but now it won't even make the layer any more. Now it doesn't even show me the option to choose the layer or plane any more. It just shows the image facing down and then when I release my mouse the image disappears without being added to the scene.

P.s. this is a new image, not the one I sent you in the previous post.

mybadstudios 2020/07/28 07:45:17

Private Comment

Feedback Tracker Admin 2020/07/28 01:54:43

Hi mybadstudios,

Thanks for your feedback!
Please reference to attached image, I didn't get the result as yours.
Could you send your image for us, so that we can see if anything we missed?
Thanks for your help!

Calvin
Reallusion.

Attachment:

ImageLayer.jpg