Iclone keeps on "Failed to record" pop menu

Votes
0

Product:
iClone 7

Version:
7.83

Status:
Closed

Issue 7538

Iclone keeps on "Failed to record" pop menu

Hi i dont know what it is but Iclone keeps on popping "Failed to record" for every move i make..its unproductive. whats your advice thanks.

OS: Windows 10

10
3203

General Pipeline (Export/Import)

Submitted byLemfrancia 2020/12/30 03:23:55

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COMMENTS (10)

Yahella 2021/03/22 22:55:57

I tried to start CC3 with my firewall off and still the smart gallery cannot connect :(

Feedback Tracker Admin 2021/03/23 02:10:49

Private Comment

Yahella 2021/03/22 17:31:26

Could it be it's not allowing the app through the firewall, is there a specific item that need to be added permission. I attach a pic of where I may need to change?

Attachment:

Capture.JPG7.JPG

Yahella 2021/03/22 16:42:31

Is there a Phone number I can call and talk to someone please? 

I really need to fix this ASAP...

Thank you!

Carole Thibault

Yahella 2021/03/19 17:00:55

No problem so far this morning with the failed undo :)

Yahella 2021/03/19 15:44:33

iClone has the same error now :(

Yahella 2021/03/22 13:15:03

Could the problem be some connection between Smart Gallery and the software. Can some antivirus or something else stops it from connecting?

One day I started the programs and the smart gallery was gone.

I need this fix ASAP as it is affecting my production :( Please help...

Carole

Attachment:

Capture.JPG

Feedback Tracker Admin 2021/03/22 04:23:14

Hi cthobault,

Hi cthibault777,

Did it happen in some step or randomly?If in some step,please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.Your help is highly appreciated.

Molly
Reallusion

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