Do you have an Nvidia video card? There is a problem with the latest drivers. You should use the v.431.60 game-ready driver, or the Studio driver (but only if you have an Nvidia 10 series or newer GPU).
It just started doing this to me today. Not sure what is going on was working just fine before.
Hi, Dorothy Jean, Then this is not the same issue as the nVidia driver one, please create another FT issue of your own, so that we can track it there, and provide the files as I asked from Sarah in my last comment. Regards, Donnie Reallusion
Started happening to me again... was working just fine after I got the studio driver but now its crashing again when i try and play my animation or sometimes just click anywhere inside iclone.
Hi, Dorothy Jean, Please check this issue and see if this is your case? https://www.reallusion.com/FeedBackTracker/Issue/iClone7-CC3-don-t-launch-after-nVidia-driver-update If your nVidia driver is 436.02 or above, please roll back your display driver to either the 431.60 game ready driver or the 431.70 studio driver for now, they will all work. We have reported this issue to nVidia and are working on it to find a solution. For more information about this issue, please read the following links to check the ongoing status: https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues?PageIndex=1 https://www.nvidia.com/en-us/geforce/forums/discover/310926/nvidia-drivers-43602-crashes-in-games-after-upda/ Regards, Donnie Reallusion