Iclone Crashes at 30% point of an export to Unreal

Votes
0

Product:
iClone 7

Version:
7.92

Status:
Assigned

Issue 8100

Iclone Crashes at 30% point of an export to Unreal

Created a character in Character Creator, transfer to Iclone - export to Unreal crashes at 30% point.

To recreate - You will need the project file as it appears to be related to a particular character - its too big to upload how do I get this to you?
load the project.
Select the avatar,
select export,
Select Unreal (set usual defaults)
Export crashes at 30% point.

OS: Windows 10

Attachment:

Bug Pipeline (Export/Import)

Submitted bychris.carrigan1 2021/09/09 10:35:13

COMMENTS (3)

Feedback Tracker Admin 2021/09/10 09:47:22

Hi Chris,

Just got your project from our customer service system. I have repeated this issue, and passed it to the dev team. Thank you very much.


Soya
Reallusion

chris.carrigan1 2021/09/10 09:13:32

Thanks - I've raised a support ticket and provided the link there. The ticket ID is [206888]

Feedback Tracker Admin 2021/09/10 08:59:24

Hi chris.carrigan1,

Please provide your project file to to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion