IC 853 Crashing when applying Popvideos to certain objects

Votes
0

Product:
iClone 8

Version:
8.53

Status:
Not Reproducible

Issue 12020

IC 853 Crashing when applying Popvideos to certain objects

I have not tested 10000ths of different objects, though i would like to report if you apply a popvideo to a chars eye cornea (STD-Cornea_R or L Base Color) ..... iclone crashes without warning. ALSO DOES CC453. Applying avi or doest not crash iclone. Cubes or spheres do not crash when using popvideo files.

OS: Windows 10

Bug

Submitted byK_Digital 2025/06/11 10:10:18

COMMENTS (3)

K_Digital 2025/06/23 10:55:21

NOTE:
Base Character "Neutral_F.ccavatar has a default (white) opacity map while CC3+_Katherine does not.
I just discovered only while that opacity map does exist Iclone crashes.
So removing that map is a workaround to get the popvideo working.

Please also see my previous post and attachment.

K_Digital 2025/06/23 10:46:18

Please load Base Character "Neutral_F.ccavatar and drag test.popvideo onto the diffuse map of Std_Cornea_R.
Iclone does not respond anymore. 
Note: This does not happen with CC3+_Katherine !

Feedback Tracker Admin 2025/06/19 09:08:21

Thanks for your reply and feedback.

Please provide your character and popvideo file to help us identify the problem.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion