Votes
1
Product:
Character Creator 5
Version:
5.07
Status:
Active
Issue 12596
I get an error box, goZ plus. “Some diffuse/normals maps are missing from the model”.
When I try to go see between cc and ZBrush, I get an error box, "GoZ plus" in this box is,

Some diffuse/normals maps are missing from the model. If I press okay I go nowhere. If I cancel and review texture settings it takes me into total confusion.

"If okay," I get a second error box. "Character creator five trial". The GoZ has been interrupted due to data processing in ZBrush, please wait for the process to finish. I'll click the restart CC, in ZBrush as suggested with no result.

This is driving me crazy, I'm wasting valuable time on a costly process that doesn't seem to work. I've reloaded everything made sure that all the correct illusion files are where suggested. The trials is running and I'm getting nothing.
I can send from ZBrush down to CC but not back up to Z RUSH.
OS: Windows 11
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Submitted bydave.hoyles_829504
1
COMMENTS (5)
dave.hoyles_829504
Is there any news on a solution to the problem? I'm having again? 

I can't GoZ between character creator and ZBrush. I still get the same error box. This seems to be a problem that an awful lot of people are having. 

Isn't there a way to tell CC where Z brush is? This has got very time-consuming, and very annoying. I am a full-time sculptor and I've been using ZBrush for the last seven years. No real problems with it. Character creator seem to be a fantastic addition for posing the sculpt"s.

 For some reason it just doesn't work. I can send down from ZBrush to character creator. Though there are problems with that. When it gets to clothing that I have sculpted. If it is  updating clothing, it crashes. But If I delete the clothing from CC then download the updated clothing from ZBrush, it works. There was someone else on one of the forums with exactly the same problem.

I'm seriously considering requesting a refund. I really can't spend any more time trying to get this program character creator to work. I've never come across this problem with any other program. Yes, there have been bugs, but they're sorted out quickly. This just goes on for months.

All the best, Dave.
mwhite509
Is there going to be a fix to the OneDrive issue???
Feedback Tracker Admin
Hi,

Yes, the development team has already found a way to address the OneDrive issue and is currently working on the fix.

Soya
Reallusion
dave.hoyles_829504
Hi,


Thank you very much for the answer to my problem. So far in the time I've had to try passing backwards and forwards between ZBrush and character creator it seems to be working. It's only been very very simple things because I've not had time to really look into the program and the way that it works. This problem must've taken up half of my month's trial period. And with ZBrush only giving two weeks trial, I'm running out of time. My copy of ZBrush that I've been using for the last few years was on a perpetual Apple Mac. Which is meant that I needed to spend on a new Windows laptop, then I shall need to spend with character creator. And also take out a yearly contract with ZBrush. I'm hoping it'll be worth it.

After once again, getting into Windows, I can see why I moved over to Apple Mac. Everything is so much simpler, and most of the software that the majority of us use comes free with the iOS. Free updates to the operating system when needed. Yes, I love Apple Mac.

I followed your instructions "to set the documents folder to not be backed up". Once Id'e  worked out how to do this then it seems to pass things through GoZ.

Thank you once again. And hoping I won't need to get back to you regarding any other problems.. I'm really looking forward to using character creator. I've been sculpting Wargaming Miniatures for over 50 years and over the last eight years using ZBrush on an Apple Mac. If character creator works for me, it will save me hours of posing each individual figure and clothing it. It will be an absolute game changer.

All the best, Dave
Feedback Tracker Admin
Hi,

We’re very sorry that the product has caused you significant inconvenience. 
Are you using OneDrive? If so, please set the Documents folder to not be backed up, because OneDrive has its own backup mechanism, which may interfere with ZB’s ability to write data.

Soya
Reallusion
mwhite509
My ZBrush crashes when I try to send back a new pose. The times I am successful, only the body moves and not the accessories/cloths
1