Votes
0
Product:
Character Creator 4
Version:
4.31
Status:
Not Reproducible
Issue 11140
Headshot 2 eye issue
Hi there, so I have repeatedly bumped into the same issue when attaching to body from headshot. My mesh in headshot looks like I want it to, but then when it attaches to the body, the eyes go nuts and polys appear and ruin the model. I've had it many times now, and it's not there in my original model. If there was a way to just say - use default mode eyes (which is what I thought clone was doing) then it would fix the worst of the problem, but even using smooth 100% on the eyes you still get it. I'll attach some screen shots for reference. I've had it with 4 different characters, and perhaps 20 projections. It's making the program unusable for me.
OS: Windows 11
Attachment:
  • Headeshot_issue_01.png
  • Headeshot_issue_02.png
  •  4
  •  86
Submitted byjaymz.miller
1
COMMENTS (4)
jaymz.miller
Hello I'm checking in on this - you mentioned you have everything you needed on March 22nd and I've not heard anything since. I cannot use the product in it's current state. Thanks
jaymz.miller
Private Comment
Feedback Tracker Admin
Hi jaymz.miller,

I have got it.Thank you.

Molly
Reallusion
Feedback Tracker Admin
Hi jaymz.miller,

I don't have download permission.Please help me open permissions.You can click Save button in REFINE MESH panel.I need to check your align point and brush mesh.Thanks.

Molly
Reallusion
Attachment:
  • 48.jpg
Feedback Tracker Admin
Hi jaymz.miller,

Can you provide your mesh file and Stage'3 project to us?

Molly
Reallusion
Feedback Tracker Admin
Hi jaymz.miller,

Thank you for your feedback.

Please provide your mesh file and Stage'3 project to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1