HD Morphs are not loading on characters

Votes
0

Product:
Character Creator 5

Version:
5.06

Status:
Not Reproducible

Issue 12481

HD Morphs are not loading on characters

hi there,

I am not able to load HD Morphs on characters, using ActorMixer Pro Plugin.
getting an error message (Refer the attached image)

2025-08-20-18-26-40_ha female heavy body shape
2025-08-21-16-38-01_ha female heavy_body ratio_body
2025-08-21-17-48-27_ha female heavy_eyes
2025-08-21-17-48-28_ha female heavy_eyeball
2025-08-21-17-48-29_ha female heavy_eyelash
2025-08-21-17-48-30_ha female heavy_mouth
2025-08-21-17-48-31_ha female heavy_teeth
2025-08-21-17-48-32_ha female heavy_nose
2025-08-21-17-48-33_ha female heavy_ears
2025-08-21-17-48-34_ha female heavy_forehead
2025-08-21-17-48-35_ha female heavy_chin
2025-08-21-17-48-36_ha female heavy_head shape

Please suggest how can we fix it.

PS. Internet enabled using proxy address.

OS: Windows 10

Attachment:

actor-mixer.png

Bug General Characterization ActorMIXER

Submitted byashwinkumar 2026/02/02 10:32:25

COMMENTS (2)

Feedback Tracker Admin 2026/02/09 05:35:09

Hi ashwinkumar, 
Are you still experiencing this issue?

jasmine
Reallusion

Feedback Tracker Admin 2026/02/05 08:29:34

Hi ashwinkumar,
Thank you for your feedback. 
Based on your description and the error message, the missing sliders are part of the HD Human Anatomy Set. Could you please check the following:
1. Check Download Status: Please verify if the sliders within the HD Human Anatomy Set pack have been fully downloaded and installed.
2. Redownload and Retry: If they are not downloaded, please complete the download via the Content Manager and try using the ActorMixer Pro Plugin again.

We look forward to your reply. Thank you for your patience.

Have a nice day 
jasmine
Reallusion