Votes
0
Product:
CrazyTalk Animator 3
Version:
3.3
Status:
Active
Issue 3991
Fault in logbook when I Close CTA3 pipeline
Every time when I close CTA3-pipeline the program "hangs" a few seconds and there is a fault in the Windows logbook. (Windows10 Home, 64 bit with spring update)
OS: Windows 10
Attachment:
  • CTA-logboek.jpg
  •  2
  •  695
Submitted bypinguintje
1
COMMENTS (2)
Feedback Tracker Admin
Hi pinguintje,

I hope you will be able to provide the information.

Reallusion.
Feedback Tracker Admin
Thank you for your feedback.

Please provide your system information file and CTA3 crash dump file for further checking.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://goo.gl/vxFKB5

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3991" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion
1