Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Assigned
Issue 11762
Failed to record undo buffer
This error happens a lot when copying diffuse maps into another slot. After that Undo doesnt seem to work anymore.
OS: Windows 10
Attachment:
  • Zwischenablage02.jpg
  •  3
  •  38
Bug
Submitted byK_Digital
1
COMMENTS (3)
Feedback Tracker Admin
Hi K_Digital,

Thanks for your Feedback,

Using the file you provided, the issue can be successfully reproduced and has been reported.

Thank you for your help.

JoePan
Reallusion
K_Digital
Hello, for now i would like to provide a zip with an obj that you can test.

- drag and drop obj onto CC
- Select Prop
- goto modfiy panel
- copy diffuse map
- paste on itself (Message appears, undo fails to work from this point)

Note: I noticed this seems only to happen if the provided obj has dds maps. (perhaps CC should block DDS if it cant handle them) 
If you change the mtl diffuse map info to jpg this wont happen.

Note: CC also creates an opacity map from this obj even there is no opactity map info in the the mtl.

Let me know if you cant reproduce it this way.
Feedback Tracker Admin
Hi K_Digital,

Can you capture a screen video about this issue,put it on the YouTube, and add the link in your next comment?
And provide your system information file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

JoePan
Reallusion
1