Votes
2
Product:
iClone 8
Version:
8.6
Status:
Active
Issue 12142
"Faild to load a file" iclone 8.6 project
“After updating iClone from 8.5 to 8.6, some of my projects fail to load. Please provide me with the installer link for iClone 8.5 so I can open my older projects.”
OS: Windows 10
  •  3
  •  733
Bug
Submitted bybabuksriram2010
1
COMMENTS (3)
Feedback Tracker Admin 
Hi babuksriram2010,

Can you update to iClone v8.65 and try it again?If it still happen,please provide your project file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
Darren01 
same problem with 2GB file. I've reverted back to 8.54 so I can continue working, until this issue is fixed
Darren01 
Hi Molly, 

I have updated to 8.65 and it all works now
Thanks
Feedback Tracker Admin 
Hi Darren01,

Can you update to iClone v8.65 and try it again?

Molly
Reallusion
tiberian_sun 
I have the same problem. Files that loaded with no problems at all, now start to load and then the program fails and I have to shut it down. I think the problem is with large files mine are between 2 and 3.6gb
Feedback Tracker Admin 
Hi tiberian_sun,

Can you update to iClone v8.65 and try it again?

Molly
Reallusion
1