Thank you for your feedback.
To help us identify the problem, please provide the image file that you used to create the new actor, and the system information files from at least two PCs if the system configuration of your 5 PCs are different.
Here is the description about how to get your system information file.
You can use cloud services such as Dropbox or OneDrive to make the files available to us and email the link with "FT2248" in the email title to email@example.com.
Your help is highly appreciated.
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