Export fails -> when Skeleton is created with Accurig and 4 Fingers

Votes
0

Product:
Character Creator 5

Version:
5.03

Status:
Released in 5.05

Issue 12374

Export fails -> when Skeleton is created with Accurig and 4 Fingers

1. used a CC5 character, but I only want 4 fingers (with my own cartoon hand mesh) -> recreated with accurig (4 fingers)
2. skin weights are properly assigned
3. however -> export with UE5 Skeleton Fails ! -> no information
4. I tried it with 5 fingers and accurig -> export with UE5 skeleton works
5. after import, however with 5 fingers -> the skeleton does not match the Mesh (skeleton and mesh have different poses)
I used UE 5.6 for the import (not yet the new auto import released yesterday)

OS: Windows 11

Attachment:

Screenshot 2025-12-09 222300.png

Bug Pipeline (Export/Import)AccuRIG

Submitted byoffice_383974 2025/12/09 21:23:55

COMMENTS (2)

Feedback Tracker Admin 2026/01/07 09:30:08

Hi office_383974,

Character with 4 Fingers can't export UE5 Preset fbx,this is a specification limitation.We have updated the information to explain.

Molly
Reallusion

Feedback Tracker Admin 2025/12/12 10:49:23

Hi office_383974,

I can't repeat “skeleton does not match the Mesh”. Can you capture a screen shot about CC Export FBX settings(including Advanced) and Unreal import FBX settings?

Molly
Reallusion

Attachment:

SDFFAS.jpg