Editing FT issues would not list Plug-in tags anymore

Votes
0

Product:
iClone 7

Version:
7.3.2205.1

Status:
Closed

Issue 5511

Editing FT issues would not list Plug-in tags anymore

(this is not an iClone issue, but I do not know where to submit it)

If I edit an FT issue, I can no longer select Plug-in tags - that section is missing.

This occur after Feedback tracker software was updated today.

Please see a screenshot 1

2 more issues.

1. When entry is edited and saved is goes to the top of the list. I believe the issues should be sorted by the number and not by the last edit date.

2. Category menu has sections listed in white font on light gray background. Screenshot 2

OS: Windows 10

Attachment:

Plug-in tags.jpg
Menu_background.jpg

Bug

Submitted by4u2ges 2018/12/24 03:26:52

COMMENTS (4)

Feedback Tracker Admin 2019/01/07 08:47:58

The plug-in tag missing issue has been fixed and updated on 12/27.

Reallusion

justaviking 2018/12/24 20:30:10

Primary issue CONFIRMED.

Plug-in tags are lost when you edit an Issue.
a) The plug-ins are not listed
b) Any plug-in you marked in your original post is cleared out, and you lost that data in your Issue.

4u2ges 2018/12/24 12:43:34

Hi Admin,


I cleared cache and tested in FireFox and Chrome. All 3 issues persist in both browsers.


Only menu in Chrome is shown differently.

Feedback Tracker Admin 2018/12/24 11:31:59

Hi, 4u2ges,

The web page maybe cached, please press Ctrl-F5 to refresh the page and see if the UI will become normal?

Reallusion