Votes
1
Product:
Character Creator 3
Version:
3.22
Status:
Not Reproducible
Issue 6732
Downloaded CC3 3.22 a fault error: File fail to open keeps occurring.
I have tried repeatedly to get CC3 v3.22 to load default project files and it fails to execute file load. Others have found this to be very frustrating' as well...is there a fix for this issue? Is an old unresolved issue. Please advise. Thank you!!
OS: Windows 10
  •  3
  •  764
Bug
Submitted byMajor McGee
1
COMMENTS (3)
maniaticx2
I also have that same error
Feedback Tracker Admin
Hi Major McGee,

Did this issue still bothering you?
If so, feel free to let us know, we'll try to help you as soon as possible.
Thanks for your help and patience.

Calvin
Reallusion.
Feedback Tracker Admin
Hi Major McGee,

Sorry to hear you are having problems with CC.
We need more information in order to identify this problem. Is it happening when launching CC or just when loading certain project? Can you also provide a screenshot when the error occurred and your system information?
Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
Please attach it to the next comment and make it private if you’d like. 
Thanks for your help!

Irving
Reallusion
1