Votes
0
Product:
Character Creator 3
Version:
3.41
Status:
Active
Issue 7979
Crashes when i try to upload a photo via headshot plugin
Steps:
open character creator 3.41
click headshot
upload png file
crash occurs at 18% for auto and pro mode.

I need this to work in order for us to purchase this software, can you please assist? I've uninstalled and installed everything, we are running latest alienware computers with latest graphics drivers.
OS: Windows 10
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Submitted bydevappmaker
1
COMMENTS (1)
Feedback Tracker Admin
Hi devappmaker 

Thanks for your feedback!

Due to the issue did not reproduce in our end, please provide your system info to us, you can follow these page:
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
https://kb.reallusion.com/General/51460/How-to-check-the-system-report?KBkeyword=system+info

Please upload both file in your next comment, feel free to set the information as private by ticking the checkbox.

Sorry for inconvenience.
Tina
1