Copy and paste problem - Feedback Tracker

Votes
0

Product:
iClone 7

Version:
7.83

Status:
Not Reproducible

Issue 7575

Copy and paste problem

Iclone crash when you copy and paste a motion in timeline.

OS: Windows 10

Bug Visual

Submitted byj.n1 2021/01/17 14:06:49

COMMENTS (2)

Feedback Tracker Admin 2021/01/26 02:44:33

Hi j.n1,

Can you provide project and  crash dump to us?

Molly
Reallusion

Feedback Tracker Admin 2021/01/18 03:08:03

Hi j.n1,

Thank you for your feedback.Did it happen all time or randomly?If randomly,please provide your crash dump file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 

If iClone crash with memory DLG,please don't close the DLG:
Step1: Open the Task Manager
Step2: Click the "Processes" tab
Step3: Right-click on the "iClone 7 AP"
Step4: Click the "Create dump file

If dont't have memory DLG,plese download the zip file with the link below, inside the zip you can find the description about how to generate crash dump.
https://drive.google.com/file/d/10LLfXMh94JEFT2CK4hD9ejpsuzwnAq7l/view

double-click registry,then operate iClone,when iClone crash,go to find crash dump.

Your help is highly appreciated.

Molly
Reallusion