Votes
0
Product:
Character Creator 4
Version:
4.65
Status:
Not Reproducible
Issue 12433
Character fails to export after adding a custom accessory
steps to reproduce:
- added accessory
- auto wheights
- export FBX

result:
It exports the textures and then crashes "Fbx export failed.". I also tried exporting via iClone, but it has the same error.

I would attach the file, but the size is too big, so here is a link:
https://1drv.ms/u/c/34e285861720e482/IQBbWLpNFDeCToTRmemQlWh5Aaz0BPYvdGuZQwWo5uJfGeI?e=Hel8Jy
OS: Windows 11
  •  2
  •  134
BugPipeline (Export/Import)Character
Submitted byjonas.kubex
1
COMMENTS (2)
jonas.kubex
Private Comment
Feedback Tracker Admin 
Hi jonas.kubex,

Please accept my sincere apologies for the delay in getting back to you.

We attempted to access the OneDrive link you provided earlier to investigate the "Fbx export failed" crash, but it appears the link has expired or is no longer accessible.

Could you please renew the link or upload the file again for us?

We are ready to test your file immediately once we receive it. You can paste the new link in your next comment (and check the "Private" box if you wish to keep it confidential).

Best regards,
Kayla
Reallusion
1