Votes
0
Product:
ActorCore
Version:
1.0
Status:
Assigned
Issue 12059
Cannot upload my model or sample model craig.obj to ActorCore
Hello, I did make sure my system clock is set to automatic. I receive an error when trying to upload my character to ActorCore. I have tried with my own model and with just using the sample model Craig. With the sample model Craig, I just click through to test, and try to upload the model. I get the error every time I try to upload the model.
OS: Windows 11
Attachment:
  • Screenshot 2025-07-19 164305.png
  •  1
  •  1061
BugCharacterAccuRIG
Submitted bypatrick.j3v
1
COMMENTS (1)
Feedback Tracker Admin 
Hi,patrick.j3v

Thanks for your feedback
Can you help me record your CMD'S Result?
We need this information to fix the problem.
For detailed steps, please watch the video below.
- https://www.youtube.com/watch?v=D3h1DjazSAU
And then please provide your mp4 file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Best Reguard
Howard
1