Votes
0
Product:
Character Creator 5
Version:
5.0
Status:
Not Reproducible
Issue 12154
CC5 lost server connection - refuses to validate characters
After working fine for about an hour, CC5 dropped contact with its server and now I can't use the avatars. Apparently ownership must be constantly verified over the internet or the content goes into trial mode. The program says to use Help / Activate Purchases but that's an endless loop and the program has to be terminated in Task Manager.
OS: Windows 11
  •  7
  •  253
Submitted byGeneral Picture Animation
1 2
COMMENTS (7)
General Picture Animation
I can't get the path to the characters from iC8, but content there loads OK. CC5 won't load any avatar and hangs hard enough to require Task Manager - screenshot and sysinfo attached.
Attachment:
  • server-fail.png
Feedback Tracker Admin
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Allen
Reallusion
1 2