CC5 lost server connection - refuses to validate characters
After working fine for about an hour, CC5 dropped contact with its server and now I can't use the avatars. Apparently ownership must be constantly verified over the internet or the content goes into trial mode. The program says to use Help / Activate Purchases but that's an endless loop and the program has to be terminated in Task Manager.
I have the same issue. Started a character in v4, upgraded the textures to v5, now I can't open the file in either version, there are locked sliders even after refreshing sliders and loading my entire inventory.
Attachment:
Screenshot 2025-12-19 114429.png
Screenshot 2025-12-19 114420.png
animagic
This still happens with the latest version of CC5.
Feedback Tracker Admin
Hi General Picture Animation,
Is your issue still occurring?
If the problem persists, please try removing the content through Smart Content Manager and re-downloading it.
Allen
Reallusion
Joanne (RL)
Could you please provide more details?
Is your situation like what I described?
When this message box appears:
* If you click Retry, after some time it shows the same message box again.
* If you click Continue to Load, it loads but shows the trial watermark.
You mentioned "CC5 won't load any avatar and hangs hard enough to require Task Manager."
Could you clarify at which step this happens?
Does it occur after clicking Retry, or somewhere else?
General Picture Animation
THIS BUG HAS NOT BEEN FIXED. CC5 REMAINS TOTALLY USELESS FOR ME. Please respond
