CC5 Crashes when converting character to game base

Votes
0

Product:
Character Creator 5

Version:
5.02

Status:
Not Reproducible

Issue 12279

CC5 Crashes when converting character to game base

- Load in an unclothed character, select 'convert to game base'
- Single material
- 4K texture resolution
- separate lashes material UNCHECKED

It gets to 10% and crashes every time at 'topology mapping'

I'm using the free trial (which is a shame because it doesn't seem stable enough to upgrade with my current needs)

OS: Windows 11

Bug Pipeline (Export/Import)Character Optimize and Decimate

Submitted byelliotgascoigne 2025/10/20 18:54:46

COMMENTS (1)

Feedback Tracker Admin 2025/11/21 03:24:03

Hi elliotgascoigne

We recommend updating your CC5.02 to version 5.03, which should resolve the Convert failure issue.
If the problem persists after the update, please do not hesitate to contact us again.

Kayla
Reallusion

Feedback Tracker Admin 2025/12/26 02:03:00

Hi elliotgascoigne

Just checking in to see whether your issue has been resolved.

Kayla
Reallusion