Votes
1
Product:
Character Creator 3
Version:
3.3
Status:
Assigned
Issue 7211
CC3 to CC3 Base Plus fails to convert - major distortions on fingers & finger nails, toe nails are fine. Morphs aren't fully respected
All my sculpting was baked before the conversion to CC3 base plus even though the converter does it as well.

The toes and nails sculpted the same way are completely fine. I've tested the conversion to the 4k preset and normal and there is no difference.

In the image below I've sent both the original and the converted base plus model to Zbrush for comparison. The dark brown is the original and the peach color is the converted version.

The base plus forces the thumb position back to a more human structure -spread out rather than keeping the morphed shape.
The finger nail sculpts seem to be stretched and the position and angle are extremely out out place. The texture stretching can be seen in the attached image.

Please let me know you've investigated this. I'm trying to get this bear to the Marketplace asap.
OS: Windows 10
Attachment:
  • CC3 Base Plus error.png
  • CC3 Base Plus error2.png
  •  13
  •  1150
Submitted byAscensi
12 3
COMMENTS (13)
Ascensi
Private Comment
Feedback Tracker Admin
Hi Ascensi,

Thanks for your feedback!
Could you send this bear before and after conversion to us?
So that we can identify the issue properly!
You can upload to cloud service such as Google Drive, and attach the download link in your next comment.
Also, you can set the comment as private.
Thanks for your help!

Calvin
Reallusion.
Ascensi
I've tested the conversion with the latest Character Creator V 3.31 and it still persists.
12 3