I have just upgraded my software but 3dxchange crashes does not launch, you see the splash screen it disappears then nothing. I have uninstalled it, and reinstall several times. and changed screen resolution still doesn't work Computer system settings: Display NVIDIA GeForce GTX1070 Desktop resolution 3840 x 2160 Active signal resolution 3840 x 2160 Refresh rate (Hz) 60 Hz Bit depth 8-bit Colour format RGB Colour space Standard dynamic range (SDR)
Did 3DXchange ever launch successfully ?
I have gone through the first part of iClone_WER_ON.reg, but I can't locate
4. Once crash, try to find the dump files under:
5. And the log files here:,
I have done a search on the above to no joy
I am really getting frustrated with this, before I started this I uninstalled all the software which I purchase the other day and we loaded it back on to make sure that I haven't done anything incorrectly.
I check my video card which is NVIDIA® GeForce® GTX 1070 OC 1518 MHz - 8.0GB GDDR5 Video RAM - DirectX® 12.1
Feedback Tracker Admin
Please provide your system information file and 3DXchange 7 crash dump file to help us identify the problem.
Here is the description about how to get your system information file.
Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
Attach these files in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment.
Thank you for your help.
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