When I create a new Scene the "Shadow Catcher" moves in -X Y and rotate -X permanently. Also new placed Objects I can see in the viewport the rotate and fly away fom me. How can I avoid this behavior?...More
NOTE: For some reason I don't see the option to mark this as a bug, which it is. This is a reemergence of an old issue: when saving a project or some other item, the system lingers for a long time with the message "Creating thumbnail". Some users even have reported crashes. This was resolved...More
Heres some data from tests carried out Progressive texture loading on CPU 30% (After all models loaded) this is the default setting after the 8.2 update The scene has two clothed characters loaded, with no other assets...More
I recently upgraded to version 8.2 a couple days ago and now all my new content is gone that I purchased. All I see is a hand full of some old stuff that I purchased years ago. I was redoing some scenes in a movie I had made and I needed an animation from the Hand to Hand combat animations...More
This problem occurs after a crash of iClone (version 8.12). When I relaunch iClone, I get the error message shown in smart_gallery_error.png, stating: "[CM 2] Smart Gallery not support multiple same programs to use at the the same time."...More
I´ve read the manual at https://manual.reallusion.com/content-manager/2.0/04-downloading-contents/downloading-purchased-contents.htm, I´ve bought licenses, but I get only the message in the attachment. What can I do? Thanks!...More
Iv'e listed this under IC8 but as content manager is common to IC8 and CC4 this appies to both The way template content is installed is disorganised and illogical. I just spend 3 minutes looking for a hair prop in a system that claims to make content management easy...More
Hi I bought the 3D VFX - Virtual Studio Vol. 1 & 2 for iClone, but can't install it, saying " please install iClone first.", is it because it doesn't support iClone 8? Strange normally software is compatible downwards....More
I have saved a large number of my RLContent installers. Note that I have renamed the RLContent installers to identify the content which is being installed. (Don't think this causes any problem). Many of my saved content installers don't execute at all. Others execute but only recognize Cartoon...More