Votes
1
Product:
ActorCore
Version:
1.0
Status:
Not Reproducible
Issue 12284
the program crashes
Hello! Could you tell me why the AccuRIG 2.0. program keeps crashing? I downloaded it from the link, but everything works fine. The character loads, or it crashes when I place dots on the body or when I press my fingers. The loading time reaches 65%, and then the program crashes. I registered. Please help me solve this problem.
OS: Windows 10
Attachment:
  • 2025-10-22_12-07-27.png
  •  2
  •  801
Bug
Submitted bydimast-96
1
COMMENTS (2)
Feedback Tracker Admin 
Thank you for your feedback.

Please provide your character file and system information file to help us identify the problem. Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Allen
Reallusion
RoRo2439 
I have the same problem. After loading a character — whether mine or one of the suggested ones — the loading process freezes at 65%, after which the programme crashes. This has been happening ever since the programme was updated: you have to update it, otherwise it closes. I tried reinstalling the old version — I never deleted the executable file — but it forces the update when opened and it is not possible to load the rigged character into Actor Core when using the old version offline. How can this be resolved?
1