iclone7 , Character Creator 3

Votes
0

Product:
iClone 7

Version:
7.7

Status:
Closed

Issue 6677

iclone7 , Character Creator 3

Not startup , on Laptop MSI
GTX 1060

Driver version 4.36.30

Is no newer version for my laptop,
I can't roll down a driver.

3dXchange working normally

Clone7 and CC , not start up
Faulting application path: C:\Program Files\Reallusion\iClone 7\Bin64\iClone.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_3980406791534378\nvwgf2umx.dll
Report Id: 432d3738-6e70-4607-9b57-21769aecf1a1
Faulting package full name:
Faulting package-relative application ID:

All software like 3damax Substance painter, Zbrush working properly.

Do you plan to make some fix for this?

OS: Windows 10

Bug General

Submitted byjacekbabinski80 2020/02/16 04:43:41

COMMENTS (3)

Feedback Tracker Admin 2020/03/06 08:40:36

This issue is closed since our support team reported it has been resolved.
Thanks for your feedback.

Feedback Tracker Admin 2020/03/05 02:22:05

Hi Jacekbabinski80,

Can you update your driver and try it again?

Molly
Reallusion

WayN 2020/02/20 02:23:46

Hi Jacekbabinski80,

NVIDIA confirmed it was a driver regression in compiler (starting from 436.02),  and NVIDIA had fixed in (desktop) driver 440.70 or later, (for notebook it should be 440.97)

you can download the driver directly from NVIDIA site, https://www.nvidia.com/Download/Find.aspx?lang=en-us
choose 'GeForce' for product type,
and 'GeForce 10 Series (Notebooks)'

Please help to update driver to check if it works.
Thanks you