Votes
0
Product:
iClone 7
Version:
7.83
Status:
Assigned
Issue 7486
iclone/CC Program Stops
Occasionally I get a program stoppage in iclone & Character creator with the attached error message
OS: Windows 10
Attachment:
  • erroMessage.jpg
  •  10
  •  1432
Bug
Submitted bybobu2357
1 2
COMMENTS (10)
bobu2357
Further investigation showed that, in this instance I used a cylinder, instead of a box. To get the kinetic mesh correct I did a "self mesh".  When I attached this new "seat phys" prop to the chair, the cylinder became very distorted.  I recreated the prop (still using a cylinder and self mesh) and all went well.
bobu2357
Prop "Seat phys"  is a name I give to a simple box prop.  I then turn on  kinetic physic for the box, and use it to keep skirts from falling through chair seats.  I use that technique it very often, and have more quite some time.
Feedback Tracker Admin
Hi bubu,

We found there is some wrong on prop seatPhys's mesh.There is a workround.Please open Scene Manager,pick prop seatPhys,then go to Modify panel Physics tab,uncheck Activate Physics,then check it again.iClone won't crash.

Can you tell me how did you get the prop?Buy from Reallusion or download FBX and convert to prop via 3DX,or maybe you change some on the prop?

Molly
Reallusion
Attachment:
  • 44.jpg
bobu2357
Merry Christmas
Feedback Tracker Admin
Merry Christmas
bobu2357
I have include  the project crashing around frame 4827.  To make sure that I am sending the correct .iproject file i renamed it.  I have provided a link. In the video I have included you will se me load that file.
video link:
https://www.dropbox.com/s/l5i4butp2c965qq/crash.mp4?dl=0

crash.iproject link
https://www.dropbox.com/s/i428gwrct88oume/Crash.iProject?dl=0
Feedback Tracker Admin
Hi bubu,

I have got it.Thank you very much.

Molly
Reallusion
1 2