iClone Preview Camera Stuck - Feedback Tracker

Votes
0

Product:
iClone 7

Version:
7.61

Status:
Assigned

Issue 6323

iClone Preview Camera Stuck

Hello. I was busy animating in iClone when my Preview camera suddenly stopped working. Its like it has a keyframe because when I scroll through the timeline the preview window moves between two points, but its stuck there, I cant move it manually like i always do.
I tried restarting iclone, resetting workspace layout, and even creating and duplicating the project (with a different name) but nothing seems to work. Surprisingly, when i create a new project, preview camera works without any issues. This basically tells me my iclone works, there are some keyframes in my preview camera. I hear this isnt possible, but somehow i managed to get keyframes (or something very similar) in my preview camera.
I use version iClone 7.61.3304.1

I've made a screen recording which can be viewed here: https://drive.google.com/open?id=19sp16dphrp7K5sHI9WtsTATSyG0U6HuT

Notice that at Frame1, Im able to freely move the Preview camera. At Frame 8375, it moves just a bit and as i go higher up the timeline, the preview camera just plain stops moving. The other cameras are not affected. When i create new camera, it also works well.

.................................
While searching for a solution, I stumbled upon a similar problem from 10 years ago. Unfortunately there was no solution then. Is there a solution now? Here's the link:
https://forum.reallusion.com/36114/Preview-camera-reset

OS: Windows 10

Attachment:

Bug

Submitted bylinus10111 2019/10/11 16:52:50

COMMENTS (5)

Feedback Tracker Admin 2019/10/17 06:13:29

Hi linus10111,

I have got it. Thank you for your help

linus10111 2019/10/17 05:59:12

Find the file uploaded here:
https://drive.google.com/open?id=1bkLW5jAHvktE1UkcY5ovbo_T0Gsv4EM8

Feedback Tracker Admin 2019/10/17 03:51:36

Hi linus10111,

Can you save a simple project to us (delete some contents)?

Molly
Reallusion

linus10111 2019/10/16 07:51:08

Incase I dont understand, do you mean that i should send the entire project (which is 1GB in size), or is there a particular file you are looking for?

Feedback Tracker Admin 2019/10/16 06:01:11

Thank you for your feedback.

Please provide project file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion