Votes
1
Product:
iClone 8
Version:
8.4
Status:
Active
Issue 10999
iClone 8.4 after update not opening
iClone 8.4 or Character Creator 4.4 after update not opening the programme , please help

Processor Intel(R) Core(TM) i9-14900K 3.20 GHz
Installed RAM 48.0 GB (47.8 GB usable)
System type 64-bit operating system, x64-based processor
OS: Windows 11
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Bug
Submitted bykrrish.joy
1
COMMENTS (1)
krrish.joy 
I have done this steps and still iClone or Character creator not opening , When opening the iclone or CC its says please wait and then the iclone closes does not open the programe. 

When opening the IRay Stand Alone app, i am getting a error "IrayStandaloneRender.exe - System error" please see the screenshots i am attaching here. 

These are the steps i have done so far and still not working ! 

1) Log off from Rellusion Hub and Login back and opening the iclone = still not working 
2) Uninstall iClone & CC and Reboot the PC And then re-Install the app = still not opening the programe 
3) Uninstall Iray Render and Reboot the pc and install the app again = still not opening 
4) Delete this folder C:\Program Files\Reallusion    AND reinstall the app still not opening 
5) Using RTX 4090, restore to Default setting and reboot the pc still not opening the app ( All Up to date Graphic Card)

Please help. 
Screenshot Attached
Attachment:
  • Screenshot 2023-12-08 004942.png
1