fbx export failed - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.32

Status:
Not Reproducible

Issue 7594

fbx export failed

Cannot export a character as an fbx from character creator 3.

I have imported multiple objs as accessories, some of which I've transferred skin weights (tight clothing, shoes etc), others which I have kept as accesories (props, helmet etc), the latter of which I have changed the joint to attach to (helmet - 'CC-Base-Head'). When I try to export this an fbx I get an error message 'fbx export failed'. Curiously if I remove all of the accessory items (non-skinned), it exports fine!
Is there a setting I need to turn on, or some step I need to take to export both accessory and skinned clothing?

thanks,

Alex

OS: Windows 10

Bug Pipeline (Export/Import)

Submitted byreception_144356 2021/01/25 19:34:32

COMMENTS (2)

Feedback Tracker Admin 2021/02/04 06:59:57

Hi reception_144356,

Thanks for your feedback!
Could you provide your project to us?
You can upload to cloud service such as Google Drive, and attach the download link in your next comment.
You can set the comment as private if you want to.
Also, please provide your export fbx settings to us, you can capture a screen shot, and attach in your next comment as well!
Thanks for your help!

Calvin
Reallusion.

lianchiu 2021/01/27 09:34:09

could your please provide your project and obj files. you can upload to cloud Drive and share the download link in the private comment. that would help RL staff to identify the issue. Thanks!