Votes
0
Product:
Character Creator 3
Version:
3.11
Status:
Closed
Issue 6287
fbx export dont work
i bought cc 3 pipeline.
after the last update the fbx export dont work any longer.
it says i have to upgrade to pipeline
OS: Windows 10
  •  3
  •  628
Submitted bypatrickkorf
1
COMMENTS (3)
Feedback Tracker Admin
Hi patrickkorf,

Good to hear CC3 is works now.
But the Hub issue is interesting, if happened again, please click the setting icon in Hub, and click Installer Location, then send us your CC Installer as zip format.
We can check if that installer was wrong because of some unknown download issue.
Thanks for your help!

Calvin
Reallusion.
patrickkorf
i found the issue.
i deinstall it manuell und install the newest file manuel without hub.
and it works now. you can close the ticket.
maybe there is a problem with the hub?
Feedback Tracker Admin
Hi patrickkorf,

Thanks for your feedback!
Please download this zip file and unzip it, then follow the steps inside Readme.txt.
https://drive.google.com/open?id=1PBlfNZgzrLVZ0fBin8Iq8DVHrkvfJBne

After finished the whole process, please uninstall "CC3 for iClone" and "CC3 Pipeline Extension".
Also, if there still has a folder call "Character Creator 3" inside your install path, please delete it completely, and re-install CC3 for iClone and CC3 Pipeline Extension.
After re-install, please try it again to see if the issue still exist!
Thanks for your help and patience.

Calvin
Reallusion.
1