custom character display problem when play the animation

Votes
0

Product:
iClone 8

Version:
8.74

Status:
Active

Issue 12664

custom character display problem when play the animation

Hi.
When I play the animation for my character in iclone or CC the playback destroys the geometry.
The problem is gone when I enable the subdivisions.
I sent the iclone file.
Thanks

OS: Windows 11

Attachment:

Bug

Submitted bygkostopoulos 2026/07/31 17:04:03

COMMENTS (2)

gkostopoulos 2026/08/05 11:12:16

Hi and thanks.
Ok i try to have a video for you to see the issue.
I got this answer from reallusion 2 days ago if it helps..

Admin 8/3/2026 5:39 AM (UTC)
Dear GEORGE,

Thank you for contacting Reallusion.

We have successfully reproduced the issue and submitted it to our development team for further investigation.

In the meantime, we will place this ticket in a Pending status. We will keep you updated on any progress and will reach out if our developers require any additional information from your side.

Please feel free to let us know if you have any further questions.


Best Regards
Paul
Technical Support
Reallusion Inc.

Feedback Tracker Admin 2026/08/05 02:06:13

Hi gkostopoulos,
I applied the animation to your project on my end, and everything worked as expected. Could you please provide a complete screen recording of your workflow so we can better understand what might be causing the issue?

Thanks
Steven
Reallusion