Votes
0
Product:
iClone 8
Version:
8.63
Status:
Not Reproducible
Issue 12387
backup warning always pop up
This message always appears, even when the saved file is from the latest version of iClone. Furthermore, if a message should appear, it should be an overwrite warning.
OS: Windows 11
Attachment:
  • Screenshot 2025-12-18 121713.png
  •  2
  •  375
Bug
Submitted byDomusLudus
1
COMMENTS (2)
DomusLudus
I'm sorry I didn't see your message, I was going to do it now, but with the latest version of CC5, after saving, the bug doesn't reappear.
Feedback Tracker Admin
Hi DomusLudus,

Thank you for your feedback regarding the overwrite warning message.

If the file was indeed saved in the latest version, this warning should not appear. To investigate why the system is falsely detecting it as an older format, could you please provide the project file that triggers this message?

We need to analyze the file's internal data/header to see why the compatibility check is being triggered incorrectly.

Please upload the file to a cloud service (e.g., Google Drive) and share the link with us.

Best regards,
Kayla
Reallusion
Feedback Tracker Admin
Hi DomusLudus,

Has this issue been resolved on your end?

We are still waiting for your project file to investigate why the "backup warning" keeps appearing even for new files.

If you are still facing this annoyance, please upload the file so we can identify the cause of this compatibility check error.

Looking forward to your reply.

Best regards,
Kayla
Reallusion
1