We have released iClone 7.01 previously, please update to 7.01 and see if this issue still exist?
If so, please provide the information requested in the last comment to help us identify the problem.
Feedback Tracker Admin
Thank you for your feedback.
Please provide your DxDiag file and the iClone crash dump file for further checking.
To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".
To get the crash dump file:
Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3425" in the email title to email@example.com.
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