Hi ffiore, Sorry to hear you are having problem with content activation. Generally we only check Feedback Tracker on a weekly basis. Therefore, if you have an issue that need to be addressed immediately, we recommend you to contact our support team first. For this issue, our support team already contacted you via email. Please respond to them if the issue persist. You can also check the “Support Ticket” section on your account page as per following link. https://kb.reallusion.com/General/50108/How-to-engage-Support-Team We appreciate your feedback and look forward to getting your issue resolved. Irving Reallusion