Votes
0
Product:
Character Creator 4
Version:
4.62
Status:
Active
Issue 12324
VRayOSLMtl is NOT supported for VRay GPU Rendering.
I am using the CC Auto Setup in 3ds max and selecting VRay GPU_7_update 1 when importing the .FBX export from CC 4.
VRayOSLMtl is NOT supported for VRay GPU Rendering.
VRayOSLMtl is being used in in the Normal Map slot.
As a result...when rendering using GPU...Normal maps are not ON.
Please fix this...and look to see what Materials are supported for GPU.

This also applies to VRay Vantage as well.



thanks,
Ed
OS: Windows 11
  •  1
  •  409
Pipeline (Export/Import)Character
Submitted byekozin
1
COMMENTS (1)
Feedback Tracker Admin 
Hi Ed,

Please accept our sincere apologies for the long delay in responding to your ticket.

We have recorded your detailed report regarding the VRayOSLMtl node incompatibility with V-Ray GPU and V-Ray Vantage. Thank you for pointing out that the Normal Map slot is causing this issue when selecting the VRay GPU profile. We have forwarded this specific material assignment logic to our development team for correction in future updates.

To assist our developers in patching this effectively, please provide the exact error messages or warning logs generated by V-Ray when the render is initiated. Send a screenshot or a text copy of the V-Ray message log window showing the failure.

Thank you for your patience and for helping us improve the Auto Setup pipeline.

Best regards,
Kayla
Reallusion
Feedback Tracker Admin 
Hi Ed,

I hope you are doing well! I am writing to quickly follow up on your ticket regarding the VRayOSLMtl incompatibility with V-Ray GPU.

If you still need our assistance, could you please share the V-Ray error messages or warning logs we requested previously? A quick screenshot or text copy of the V-Ray message log window would really help our developers patch this effectively.

Alternatively, if you have already found a workaround or no longer need help with this, just let us know so we can go ahead and close this ticket.

Thank you for your time!

Best regards,
Kayla
Reallusion
1