Unity FBX Export Fails - Feedback Tracker

Votes
1

Product:
Character Creator 3

Version:
3.21

Status:
Not Reproducible

Issue 6718

Unity FBX Export Fails

I have Character Creator 3.21 Pipeline. I have created a character with clothing which has largely been created from imported 3rd party clothes. There are 12 layers in total. When I attempt to export to Unity (2048 max texture, no embedded textures, default or no pose data) the process hangs at 72% then reports "Failed To Export FBX".

I can provide a copy of the project if you would like to suggest a means.

OS: Windows 10

Bug Pipeline (Export/Import)

Submitted bydaithi 2020/03/03 20:30:14

COMMENTS (4)

daithi 2020/04/10 08:33:17

Hi Calvin,

Had a couple of tries to recreate. No luck. You're welcome to close this off if you like, if I encounter again, I'll open a new ticket. One thing that might be worth looking into, though, is a more detailed error message, which outlines the process which failed.

daithi 2020/04/10 08:23:20

Hi Calvin,

My apologies for not getting back to you. I worked around the problem. Initially, it seemed like it a particular item of clothing was causing the export problem, but I think it may have been caused by deleting old/ or creating a new folder to export the model to, when choosing the output directory. I'll have a quick try to see if can reproduce the steps to cause the problem.

Feedback Tracker Admin 2020/04/10 02:41:40

Hi daithi,

Is this issue still bothering your workflow?
If so , feel free to let us know, and send your issue project to us!
Thanks for your help and patience.

Calvin
Reallusion.

Feedback Tracker Admin 2020/03/18 06:05:59

Hi daithi,

Thanks for your feedback!
Yes, please send your project for us, so that we can check the issue properly.
If the file size too large to upload, you can upload it to cloud service such as Google Drive.
And attach the download link in your next comment, also you can set comment as private if you want.
Thanks for your help!

Calvin
Reallusion.