Votes
0
Product:
Character Creator 4
Version:
4.6
Status:
Assigned
Issue 12607
Unable to import CC4 character after importing DAZ clothing via Transformer
This issue was introduced in CC 4.6. It doesn't occur in CC 4.54 and earlier.
It also occurs in CC5 so I can't upgrade.

Steps to reproduce the issue:
1. Create > Transformer > CC3
2. Select a clothing .fbx exported from DAZ
3. CC4 will display a window. Select ADVANCED.
4. When the Asset Import Status Report is displayed, select Maximum Size = 4096
5. CC4 will load the default model wearing the imported clothing item
6. File > Open Project > [my custom CC4 character]
7. Select "No" when asked to save the project
8. Load Project > Replace Character (Keep Outfit) (Note: up until this point, everything is working correctly as normal)
9. CC4 displays "Converting data" and then a window pops up: "Failed to load the file"
10. Press OK and we're returned to CC4 with both the character and the clothing cleared from the scene
OS: Windows 11
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Submitted bybotp
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