Votes
0
Product:
Character Creator 5
Version:
5.06
Status:
Not Reproducible
Issue 12523
UPGRADED TO - NVIDIA RTX PRO 6000 Blackwell Workstation Edition 96GB GDDR7 Graphics Card - CRASH
I have updated my work station with a new NVIDIA RTX PRO 6000 Blackwell Workstation Edition 96GB GDDR7 Graphics Card.

I can open CC5 but it freezes and crashes once I bring in a base character.

I have the latest drivers for my card.

Question: Does CC5 & iClone work with this graphics card? If not, when will there be an update to accommodate this card?

The software is unstable and crashes. Please help
OS: Windows 11
  •  1
  •  175
Bug
Submitted bytheLight
1
COMMENTS (1)
Feedback Tracker Admin 
Hi theLight，

Thanks for your Feedback, 

To determine if the issue is being caused by the graphics card, please provide us with your Crash Dump file. You can find the file at the following path:
C:\Users\(username)\AppData\Local\CrashDumps

If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

JoePan
Reallusion
1