Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Active
Issue 7307
UE4 Crash with imported character.
I upgraded CC3 and subsequently started having problems with characters created under UE4 version 4.25.3.

The character is regularly exported to fbx and imported under UE4, when I try to do any operation with the characters exported after updating CC3 I get the following error in UE4 and UE4 resets:
Assertion failed: AllocationId> = 0 && AllocationId <= 255 [File: D: / Build / ++ UE4 + Licensee / Sync / Engine / Source / Runtime / Engine / Private / Materials / MaterialInterface.cpp] [Line: 611].

All characters imported with the outdated version of CC3 work smoothly.

Unfortunately the imported characters after the update crash the UE4 program just by clicking on it.

As indicated by Miranda (RL), I attach link forum:

https://forum.reallusion.com/458708/Problems-after-CC3-update#bm458885
OS: Windows 10
  •  7
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Submitted byemypippo
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COMMENTS (7)
emypippo
Hello.
In addition to the problems listed above I have seen that some characters do not allow me to transfer them to ICLONE.
Issues the following error:
Look at the attached image.
Attachment:
  • TrasferimentoToIclone.PNG
emypippo
As you asked, I'll publish the youtube link to see the video of one of the mistakes that creates the CC3 Plus character.
Another problem is that I can no longer delete the character because if I try to do so it crashes the UE4 system and does not delete.

https://youtu.be/MUCVND_3Slc

I hope it will be fixed as soon as possible because it makes CC3 Plus unusable.

Thanks for the support.
Feedback Tracker Admin
Hi emypippo,

Thanks for your feedback!
Could you capture the screen video to reproduce the issue for us?
You can upload the video to YouTube and attach the link in your next comment.
Here are my test, both create BP or retarget went well.
Thanks for your help!

Calvin
Reallusion.
Attachment:
  • Create_BP.jpg
  • Retarget_Result.jpg
emypippo
Hello.
Before answering I wanted to carry out a series of tests. I created a new program with UE4 as recommended by you and I must say that the problem does not occur 8 out of 10. Unfortunately there are two out of 10 that made me think. Normally it becomes more evident when I start using the character by inserting him into a Blueprint Class, or I retarget an animation to him. To be careful, I reinstalled the CC2 version and created the exact same character with the same clothes and the same decals on the shirt. I can easily load this last character created with CC2 on my UE4 program and connect it within Blueprint Class and it absolutely does not create any problems. This confirms that the CC3 + version has problems, compared to the previous one which does not.
This is the error that UE4 presents:

Assertion failed: AllocationId >= 0 && AllocationId <= 255 [File:D:/Build/++UE4+Licensee/Sync/Engine/Source/Runtime/Engine/Private/Materials/MaterialInterface.cpp] [Line: 611]

I look forward to your reply.
Thanks for now.
Feedback Tracker Admin
Hi emypippo,

I can import your fbx to Unreal successfully, please reference to attached image.
Could you recreate a Unreal Project and copy the Auto Setup into project folder, and try to import once again to see if the issue exist?
Thanks for your help!

Calvin
Reallusion.
Attachment:
  • FT7307.jpg
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