Votes
0
Product:
Character Creator 5
Version:
5.12
Status:
Active
Issue 12674
Thumbnails don't update
Dear Reallusion Team,

since the last update (cc5 1.2) the project thumbnails don't update anymore!
It only shows the state of the character when it was saved the first time. Now when I make changes and save, the thumbnails stay the same and do not show the changes i made.
Please fix this in the next update!

Greetings
OS: Windows 11
  •  2
  •  25
Bug
Submitted bywintersteinmerano
1
COMMENTS (2)
wintersteinmerano
Thank you for your quick answer.

I just uninstalled CC5 and installed it again, then the problem was gone! The thumbnails update again!
Sorry for reporting the issue without trying to uninstall first.

Greetings
Feedback Tracker Admin
Thank you for reporting this issue.

To help us investigate and reproduce the problem, could you please provide the following additional information:

- The exact steps to reproduce the issue (e.g., what type of project or character you were working on, what changes you made before saving, and what specific actions you took that led to the thumbnail not updating).

We appreciate your patience and will follow up once we have more details.

Soya
Reallusion
Attachment:
  • thumbnail.gif
1