Votes
0
Product:
Cartoon Animator 4
Version:
4.1
Status:
Not a Bug
Issue 6426
This serial number doesn't match this member account
the program asks to sign up ,but when i enter my gmail and password which are correct , it view this message
This serial number doesn't match this member account
OS: Windows 10
Attachment:
  •  2
  •  977
Submitted bykareemeldeep109
1
COMMENTS (2)
Feedback Tracker Admin
Hi kareemeldeep109,

I didn't find any product registered to your email. Please check your account page --> Registration and find the list of registered product.
As kyle said, you will need to login Reallusion Hub with the account that has Cartoon Animator 4 listed in the registered product.

I hope this helps.

Irving
Reallusion
kylelee
You can check your hub login member account does correct.
This is your hub member account that does not match your purchase list.
1