The results of “Refine Face (Front)” always come out wrong.

Votes
1

Product:
Character Creator 5

Version:
5.07

Status:
New

Issue 12571

The results of “Refine Face (Front)” always come out wrong.

When I adjusted the front-facing face in “Head Shot 3” using “Refine Face (Front),” the face ended up looking strange. Here is a screenshot from the video of me actually performing the operation.

https://www.youtube.com/watch?v=2P-B-Hk5reM

OS: Windows 11

Attachment:

vlcsnap-2026-04-29-22h24m37s188.png
vlcsnap-2026-04-29-22h24m48s804.png
vlcsnap-2026-04-29-22h24m57s399.png

Headshot

Submitted byiron001 2026/04/29 13:30:12

COMMENTS (3)

iron001 2026/04/30 03:15:34

MP4

https://www.dropbox.com/scl/fi/8k8q1kjv0s07n1x6thwyr/capture.mp4?rlkey=y31gsxroqf690syvkdflfhq7r&st=3wkh6783&dl=0

Feedback Tracker Admin 2026/04/30 03:32:09

Hi iron001,

Thank you for your help.I will try it.

Molly
Reallusion

iron001 2026/04/30 03:14:24

Private Comment

Feedback Tracker Admin 2026/04/30 02:38:06

Hi iron001,

Thank you for your feedback.Can you provide your project file and front image to help us identify the problem?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion