Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Assigned
Issue 7156
Texture mismatch when exporting to OBJ or FBX
There are multiple cases have been reported. I cannot be sure about the others, but in my case, I have exported to FBX, Imported to Blender and got texture mismatch. Essentially it was caused by pulling the texture from a wrong export in my case. It was an OBJ export folder, which I exported a few days ago with older Base.

I cannot replicate this bug anymore though. It is obviously a bug/glitch, where some texture path is hardcoded somewhere and then used randomly in consecutive exports. Please see the screenshot and this post for little more details: https://forum.reallusion.com/FindPost454898.aspx
OS: Windows 10
Attachment:
  • 1c178fa7-d681-4829-83ad-ddfd.jpg
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Submitted by4u2ges
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COMMENTS (9)
4u2ges
I showed that in the video below :)

But in case it is unsolvable, I suggest to enforce export into a separate folder (or at least create an option with check box). There was such an option in CC 2.0
path.to.the.future
I have partly solved the problem. Blender takes the maps from the first folder that is in the same directory as the FBX/OBJ file, regardless of its name. So you need to create a new folder and put both the FBX and its texture folder inside, and no other folders. Then Blender will pull the right files right from start. But I have got a new problem, which I will open a new ticket.
Feedback Tracker Admin
Hi 4u2ges,

Thanks for your feedback!
Could you send your OBJ with mtl to us?
You can upload to cloud service such as Google Drive, and attach the download link in your next comment.
Also, do you have other 3D software such as Maya / 3dsMax / 3DXchange, could you import OBJ to these software to see if the texture still wrong?
Thanks for your help!

Calvin
Reallusion.
4u2ges
Here is another example. I just exported a default CC3+ female as an FBX and I got a texture from "FIXING_BRAIDS" folder. This folder was the OBJ export I did days back, when working with a a girl for a competition. Pls. see screenshot.
Attachment:
  • Untitled-1.jpg
path.to.the.future
I just converted the male character to 3.3+, and the problem persists! Manually relinking map still doesn't work!
Attachment:
  • RLreport3.PNG
  • RLreport4.PNG
  • RLreport6.PNG
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