Texture editor issue (Photoshop)

Votes
0

Product:
iClone 7

Version:
7.92

Status:
Closed

Issue 8202

Texture editor issue (Photoshop)

Texture editor will not launch all of the sudden for both iClone and CC3. I have current versions of both. I also have the texture editor pointing at photoshop.exe and this has not changed. Worked fine up until a week ago and noticed at that time, both IC and CC3 prompted me to select an editor. I thought that was strange and has not worked since.

Update: Screen capture added: the warning I received when trying to launch my editor.

Thanks for your assistance.

OS: Windows 10

Attachment:

Capture.PNG

Bug General

Submitted byAlolu 2021/10/31 02:13:48

COMMENTS (2)

Alolu 2021/12/10 06:08:35

Yes, I am currently on 7.93 as of this response. I can open PS directly.

Feedback Tracker Admin 2021/12/27 01:31:20

Hi Alolu,

Great. If you have any questions, please let us know.Thanks.

Molly
Reallusion

Alolu 2021/12/24 23:13:43

Thank you. Issue resolved. :)

Feedback Tracker Admin 2021/12/21 04:14:44

Hi Alolu,

Here you are.
https://cdn4.reallusion.com/CC3_TextureEditor.reg

Molly
Reallusion

Alolu 2021/12/20 22:03:12

Yes for CC3 as well if you don't mind. I will do the same just in case.   I have the latest version of CC3.  Thank you.

Feedback Tracker Admin 2021/12/20 01:22:07

Hi Alolu,

I'm very sorry that because we can't reproduce it, so we can't trace the reason.Do you need the registry of CC3?

Molly
Reallusion

Alolu 2021/12/19 21:08:10

That worked. Thank you!  I don't know why it would not work when I selected the .exe under preferences.

Feedback Tracker Admin 2021/12/13 01:52:44

Hi Alolu,

Please double-click this reg file,and set phothshop as the texture editor again.Please try it again.

link:
https://cdn4.reallusion.com/IC7_TextureEditor.reg

Molly
Reallusion

Feedback Tracker Admin 2021/12/10 02:32:49

Hi Alolu，

Please update to iClone7.93 and try it again.Can you launch photoshop directly？

Molly
Reallusion