iClone 7
Released in 7.3
Issue 3669
Speedtrees no longer showing up
I add a speedtree to a project and while I see the boundary marks for the tree, the tree itself is not visible (but is checked as visible in the parameters). This remained the case through several reboots of the software and a reinstallation of the speedtree assets. Then at random trees started showing up again. Now a few months later the trees are no longer showing up again. As per the advise of the RL support I installed the latest video card drivers but that did not help.

I have heard 3-4 other users expressing the same issue with none able to pinpoint the problem.

Win 7
Intel® Coreā„¢ i7 5820K Processor
NVIDIA GeForce GTX 970 - 4GB
OS: Windows 7
  •  13
  •  3870
Submitted bythebiz.movies
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After coffee this morning I found that my Speedtrees were gone again!!  It was as if I awoke from my slumber, opened my bedroom window to look out, and discovered that my trees, shrubs, and flowers were missing from the garden.  I was aghast to experience another matrix moment.  I thought that perhaps Windows Update was messing with me.  I did the latest Windows Updates and went returned to iClone.  My trees, shrubs, and flowers magically appeared.  I jumped up and did another jig in the living room.

If my trees disappear again I will replace the iClone.exe file as suggested in this thread.
I updated my NVIDIA driver.  My trees are back.  Thank you letting me know.  I will now do a little dance in my living room.
My trees are gone too.  All that I see are the bounding boxes.  I will try the suggestions above.  (I am running iClone v7.21)
Yeswe have our trees back for good by the look of it!!!!!!!!    Having nerly destroyed our computers with the suggestions made by reallusion we tried the updating NVVIDIA drivers (i thought we had already but no) and the trees came back into our projects,  i think this is the correct solution.
Feedback Tracker Admin
Thank you for your feedback.

Please provide your project and DxDiag file to help us identify the problem.

To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3669" in the email title to

Your help is highly appreciated.

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