Votes
0
Product:
Cartoon Animator 4
Version:
4.2
Status:
Not Reproducible
Issue 6957
Sound Recording and facial mocap do not work properly; sound stutters
Good evening,
I have CTA4 on two desktop computers; both have the exact issue... When I attempt to record my voice, for whatever reason it comes in short and extremely choppy. Seems like an issue with the newest update, since both installations do exactly that. I have to use an external audio program.
OS: Windows 10
  •  2
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Submitted byvincent.r.logiudice
1
COMMENTS (2)
Feedback Tracker Admin
Hi vincent.r.logiudice,

Did this issue still exist?
We need more information in order to help you.

Allen
Reallusion
Feedback Tracker Admin
Thank you for your feedback.

Please provide your system information and crash dump file to help us determine the problem.

1. This is how to get the system information file.

https://www.reallusion.com/FeedBackTracker/Home/HowToGet

2. Download the zip file via the link below, where you can find instructions on how to generate a crash dump.

https://drive.google.com/open?id=11o87k_mVUITcWeGaifVwRJFcWTO7zj03

3. Please capture a screen video about this issue, put it on YouTube, and add a link to your next comment.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add a link to your next comment. If you want to make it private, you can use private comments.

Thank you for your help.

Allen
Reallusion
1